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Secure intake & consent
Online Stripe payment
Lab partner workflow
Authenticated order status

How direct ordering works

From panel choice to order tracking.

The current experience connects panel browsing, intake, payment, collection instructions, and authenticated status visibility.

01

Browse panels

Compare the currently available panels by goal, category, included markers, and price.

02

Choose your panel

Open the panel detail page to review its focus before adding it to your cart.

03

Complete checkout

Enter the required intake information, provide consent, and pay through the existing online flow.

04

Follow collection steps

Use the instructions associated with your order to continue through the lab partner workflow.

05

Track your order

Sign in to your patient account to follow supported milestones and access available order information.

Designed for a careful handoff

Lab data is information—not a diagnosis.

Use your results to support an informed conversation with your healthcare provider. NXT Labs does not diagnose conditions or promise a particular outcome.

Discuss symptoms, medications, and treatment questions with a qualified healthcare professional.

Current order experience

Sensitive steps stay in the right flow.

Required intake

Provide the information needed for the supported ordering workflow.

Explicit consent

Review and accept the required authorization before checkout.

Stripe payment

Card details are handled through the existing payment integration.

Authenticated access

Order information is available through the patient portal.

Before you order

The direct answers should be easy to find.

Ordering, collection, results, refunds, and where testing is available.

What is NXT Labs?

NXT Labs (nxtlabs.us) is a direct-to-consumer blood panel service. You choose a panel online, pay, then walk in to a collection site for your blood draw. Tests are performed by a CLIA-certified lab, and results are typically available 48–72 hours after collection is completed.

How does NXT Labs testing work?

Choose a panel online, check out, then visit a collection site as a walk-in; at-home collection is not available. A CLIA-certified lab runs your sample. Results are typically available 48–72 hours after your collection is completed, though timing can vary. Follow the preparation instructions in your order.

Where can I get my blood drawn?

NXT Labs uses 2,000+ collection sites nationwide. Collection is walk-in only, and at-home collection is not available. Find a nearby location after you order. Availability varies by state, and NXT Labs is not available in NY, NJ, RI, AK, CT, NH, or MA.

Which states is NXT Labs not available in?

NXT Labs tests are not available in New York, New Jersey, Rhode Island, Alaska, Connecticut, New Hampshire, or Massachusetts. Availability and test eligibility may vary by state in other locations too. Check the state availability page before ordering. Collection is walk-in only.

Can I cancel an order and get a refund?

Yes. You can cancel and receive a full refund any time until sample collection is completed at the lab. Email info@nxtlabs.us with your order number. Refunds go to the original payment method and take 5-7 business days to fully process. Your bank may take longer to post the refund. After collection is completed at the lab, the order is no longer eligible for a refund. If we cannot process the sample or deliver results because of an error on our side or the lab's, we issue a full refund. Refunds do not depend on what the results show. An order that is not collected within 30 days of purchase expires with no refund. Services are not available in New York, New Jersey, Rhode Island, Alaska, Connecticut, New Hampshire, or Massachusetts. An order for collection in one of those states is cancelled with a full refund.

How is my health information handled?

Stripe processes payments; NXT Labs does not store full card numbers. Results and PDFs are viewable only in your authenticated account with an emailed code. Coaches do not receive lab results without separate authorization. Delete your account in the iPhone app or by emailing support; some records may be retained for legal obligations. See /privacy.

Who can purchase from NXT Labs?

The purchaser must be 18 years of age or older to order from NXT Labs. Panels are one-time self-pay purchases with walk-in collection at 2,000+ sites where available. NXT Labs provides lab testing information only and does not provide medical review or interpretation of results.

Does NXT Labs interpret my results?

No. NXT Labs provides lab testing information only. It is not medical advice, diagnosis, or treatment, and NXT does not provide medical review or interpretation of your results. You receive your results and can share them with your own healthcare provider to discuss what they mean for you.

Can I get a blood test without a doctor?

With NXT Labs, you order a panel online without scheduling a doctor's visit first, where service is available. Then you walk in to a collection site. This does not replace care from your own healthcare provider. Results are provided for your information.

Choose your starting point

Find the panel that fits your questions.

Browse the current catalog, review the details, and start the supported direct-order flow.

Lab testing and wellness information do not replace medical care.Are you a trainer or partner?